why does quickbooks desktop app not open on my screen

I want to give my Diamond-Level Intuit Support Team some credit here – they provided a one-time-fix and tried to explain it several months ago. (Yuck!) Creating a Default “Hierarchy” Setting So, once again, you need to manually select the menu option to change back into the Hierarchical View. (QuickBooks warns you this time: “All search results will appear in flat view.” OK, we understand and could live with that on a temporary basis while we’re searching, right?)īUT NOW – you CLOSE the Search – and BOOM! The entire list STAYS in the Flat View.

THEN you do a “Search” for a name, and results show up in Flat View. You need to change something in one of these Customer or Job records – such as add a phone number – so you Edit, and Save the edited record.īOOM! Your entire list shifts back into the Flat View!Īrrrgh! Now you have to manually switch it back into the Hierarchical View. So far, life is good! BUT THEN you experience… The Disappearing Hierarchical View… So if you right-click on a Customer or Job, from the drop-down menu, you can select Hierarchical View. You would prefer to see it in more of an outline format. Smithfield, Glenna & Joe:Repairs:Kitchen Hierarchical View to the Visual Rescue! Smithfield, Glenna & Joe:Remodel:Family Room For instance, you see something like this: You open one of these Lists, and it displays in “Flat View.” In other words, you see the sub-elements listed with their “parents” preceding the job name(s) separated by colons. Hierarchical View in Your Customer:Job List Within your Chart of Accounts Lists, do you have “parent/header” accounts with sub-accounts arranged below? (This structure will provide more understandable and useful management reports.)Īssuming you’ve used the very useful Hierarchical Lists in QuickBooks, you’ve likely experienced the same pain-in-the-fanny problem that my clients and I have encountered.Do you have multiple “layers” of Items arranged in an outline (hierarchical) order? (If so, good! You’ll get better reports.) In your Customer:Job list, do you have a “header” as a Customer, and sub-elements as Jobs? (If not, you may want to do so…).Do you have QuickBooks lists structured to show a Hierarchical View? (Think “outline” with headers and sub-elements.) For instance:

Why does quickbooks desktop app not open on my screen